Pre Requisites for All Coaches
1. You should only be offering coaching within the limits of your competence and training.

2. You must have professional training from Ashwani Deswal International.

3. We do not make any guarantees of work in the industry and members should abide by their own countries laws and licence agreements.

When you request membership with the ICC (Indian Coaching Council) you are stating that you hold the necessary skills and qualifications as stated on your application. ICC will take this in good faith and process your application however you may be asked for proof of any qualifications that you hold that are listed or stated on your application form at any time either on application request or at some point during your membership term.

Should you not supply said information on request and your application has been processed then please note you will not be eligible for any refund and we hold the right to withdraw your membership.

Should your membership not be accepted for any other reason than above and you have made payment then this will be refunded to you in full, however please note that you may incur a small admin fee which we are unable to reimburse.

What are you agreeing to?

As an accredited coach, you must under no circumstances mislead your clients by offering services you are not qualified to do or have ICC certification for. Failure to mislead the public or your clients may result in the immediate removal of your listing.

Any coach found to be in breach of this will have their listing and membership removed from our website. and no refund will be offered. ICC hold no responsibility to anyone who has received coaching or consultation with an ICC member.

All therapists are agreeing that they have read and understood our T&Cs and agree to follow our code of ethics. Using the IPHM Logo either by showing your certificate or id without a valid membership may result in prosecution.

DELIVERY POLICY: All signed membership certificates are sent as an attachment to your email address via pdf and can be printed off. 

Payment Flow and Delivery Policy: Once you have submitted your application, it will be processed within 24 to 72 hours. A signed copy of your certificate and logo (if applicable) will be sent to you as an attachment with your acceptance email ready for you to download. 

Complaint Procedures

How to make a complaint – The ICC will only mediate if the complaint is unresolved due to an inability to reach a mutually agreeable outcome or if, the coach has, in any way, refused to handle the complaint. If wishing to make a complaint regarding one of our members you must have contacted the member concerned first. Only if this has not been resolved should you then request an ICC complaints form.

The ICC reserves the right to suspend or withdraw membership depending on the nature and severity of the complaint, as well as the number of repeated complaints lodged against a member. No refund will be issued if the complaint is upheld.

Installments, Subscriptions & Membership T&Cs

Yearly Subscriptions: We do send reminders beforehand but do not guarantee that you will get a reminder. Please note that should you wish to cancel your subscription then you should do this at least 7 days before payment is due or at the time you receive your reminder, normally 10 days before payment is taken. Membership fees will remain the same but only if renewals are made on or before the due date.

Please note the ownness is on the member to inform us of any necessary changes such as new email address or contact details, ICC accepts no responsibility for emails not being received by the member but will send a copy of our ICC reminder email sent to you on request. Once your subscription is cancelled your details and listing will be removed from our website and you will no longer be entitled to use the letters ICC after your name or use our logo and membership badge if applicable showing that you are an approved member of ICC.

Monthly Instalments – Minimum Period Terms and ending your Agreement –

Important please read if you have chosen to pay for your subscription via our instalment plan as these are the terms you are agreeing to. Your payments will be due monthly on the same date as you signed up. 

Your Pay Monthly Membership Agreement has a minimum term called a Minimum Period, which could be as short as 30 days. After the Minimum Period, you can end the Agreement by giving us 30 days’ Notice (unless any other statutory or regulatory rules apply) Please note the ownness is on the member to inform us of any necessary changes such as new email address or contact details, ICC accepts no responsibility for emails not being received.

If monthly payments are not made on time then ICC has the right to request the full balance outstanding. It is important to make your payments on the date stated once agreed and if you have any difficulty then you should contact us immediately.

Unless specified otherwise, if you want to end the Agreement during the Minimum Period or we end this Agreement as a result of your material breach, then you will have to pay an Early Termination Charge which amounts to no more than your Monthly Subscription Charges multiplied by the number of months left in your Minimum Period

Amendment of Listing Fees – Amendments to your listing can be requested via profile form, once we have received your request we are happy amend any details free of charge and this normally will be done within 48hrs. If however, you require a change of trading name or certificate or a more in-depth listing/profile update then this may incur an admin fee.

HOW TO CANCEL YOUR MEMBERSHIP

Cancellation if Paying via Subscription – If you request cancellation you will be sent details of how to do this. If you wish to cancel before your application has been processed and you have simply changed your mind then this will incur an admin fee equivalent to the non-refundable deposit.

Your responsibility on cancellation – Our logo must be removed from any website or paperwork showing you as an approved and accredited ICC member once the cancellation has been made and accepted. You must not use your ICC membership certificate or id to mislead the public and Failure to do so may result in membership fees being owed and made payable to ICC.

REFUND POLICY T&C,s

Refunds Policy- No refund will be issued for documents that have already been sent to you via attachment. No refund or part refunds will be issued for any member who cancels their membership during the term of membership. Please note a refund will not be sent to anyone who has cancelled their membership during the term or simply changed their mind. Refunds will only be issued in the case that ICC does not accept your request for membership.

Refunds will be offered if you have notified us that you have cancelled your subscription and followed the above instructions, but payment has still been deducted through no fault of your own. You may need to show us proof of your cancellation if disputing a refund.

Marketing Emails – You are agreeing to receive marketing communications from ICC. This means that we may send you newsletters or information that we feel is relevant and important regarding your membership. We will not pass your details on to 3rd parties nor will we ever send Spam Emails. You may unsubscribe at any time.

You also agree that you have read and understood and agree to abide by our Code of Ethics.